At Concept Hotel Group, our experienced team offers a full complement of management services designed to provide maximum support and achieve substantial revenue growth. Our hands-on approach spans the entire hotel investment cycle and beyond. With a focus on food and beverage, revenue management, franchisor relations and much more, we utilize our solid foundation in each of these fields to provide maximum profitability to your bottom line.

  • Pre-Transition Analysis and Planning
  • Franchisor Relations
  • Revenue Enhancement
  • Information Technology 
  • Transparent, Prompt and Accurate Reporting
  • Associate and Guest Satisfaction
  • Food and Beverage Services
  • Capital Budget Management
  • Permits and Licenses Administration
  • Accounting Services 
  • Pre-Opening Services

Sales & Marketing delivers the greatest opportunity to increase profitability. Therefore, in order to ensure greater occupancy with increased sales and revenue year after year, each hotel requires an unique marketing plan. With CHG, you will achieve maximum return on your hotel investment through our meticulous and long-standing approach to Sales & Marketing.  We construct a custom marketing strategy that will be most effective for your hotel. Through Direct Sales, Revenue Management & eCommerce, Digital Advertising & Social Media and Global Sales, the foundation of our continued success is proven - and you will reap the rewards of our results-driven and enthusiastic team. 

The success of your hotel is contingent upon a seamless integration of every point of contact, from guest services and associate interactions, to market factors affecting your overall business plan.  At CHG, our hotel operations programs are efficient and time-tested, as we strive to remain ahead of the competition by using the most modern technologies in the cloud. With an intricate knowledge of market dynamics and hands-on hotel management tactics, Concept Hotel Group knows hotel operations. We focus on asset preservation, help you surpass guest and investor expectations, and ensure your hotel runs at optimal levels. In addition, CHG is well equipped to:  

  • Work as an extension of your hotel ownership to execute a sound business plan 

  • Provide hands-on, professional hotel management services 
  • Deliver superior financial performance while improving asset value 
  • Create a positively charged work environment where associates can flourish 

Concept Culinary

Concept Hotel Group help you achieve increased profitability and superior guest satisfaction from your culinary investment. Our expert hotel restaurant consultants and the industries leading Chefs know how to maximize the profits of your food and beverage outlets and address key areas for the direction, design and operations, with an emphasis on: 

  • Cuisine and atmosphere 
  • Personnel - service and technical training 
  • Profitability and asset enhancement opportunities via cost control and pricing strategies 
  • Proactive guest engagement through marketing and sales promotion

Restaurant concept and design

Concept Hotel Group will create and implement a new restaurant model, guaranteed to add value and maximize returns on investment. We ensure the successful launch of your restaurant asset through local market research, demographic targeting, and the seamless alliance of our strategic, creative, and operations teams. Along with assessing the current strengths of your establishment, CHG will provide the vision and direction needed to drive your success. 

Banquets & Catering

Our proactive sales tactics for banquets and catering are guaranteed to drive incremental food and beverage revenues and increase your bottom line. With a focus on culinary training, cost-control procedures, and an innovative approach to presentation, Concept Hotel Group will make any group or social event a success in both guest satisfaction and revenue.

Your hotel’s profitability begins and ends with your balance sheet. At Concept Hotel Group, we specialize in sound financial management for the hospitality industry, ensuring efficient financial operations through our centralized accounting services. Our experienced team interprets and delivers actionable financial intelligence, in order to guarantee maximum profitability, and ultimately improve property value, based on superior financial performance. CHG’s cloud-based financial services set us apart from other hospitality management firms and cater to the following extensive transaction processing and financial reporting needs:

  • Financial reporting (P&L Statement, balance sheet, bank reconciliation, statement of cash flow and analytical analysis)
  • Accounts payable (vendor invoices, utilities management, loan payments, partner distributors etc.)
  • Payroll processing (centralized data collection, payment processing)
  • Cash flow management
  • Fixed asset reporting

While information resources have long played a crucial role in successful hotel operations, improving productivity is the primary role of information technology in the hospitality industry. At Concept Hotel Group, our dynamic IT professionals evaluates your current services to determine areas for improvement including telecommunications, credit card processing and overall IT solutions. We can then streamline your operations efficiently through our web-based offerings and alliances with nationally recognized companies. Our diverse tools and extensive experience in information technology enables us to best serve your property’s needs. At Concept Hotel Group, we know information technology; so let our professionals ensure your hotel operates at an optimal level in today’s technologically advanced world.